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Assertiveness
Skills |
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Duration: 1 Day
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Course Description
The training course
has been developed for people who want to improve their
assertiveness skills, with particular emphasis on being part
of a team.
The topics below represent a suggested course content. However
these can be adapted to meet specific objectives.
Course Contents
- What is Assertiveness?
- Aggressive and Submissive Behaviour
- Guideline for Behaving Assertively
- Assertive Questioning
- Say "NO"
- Types of Assertive Responses
- Simple Assertiveness Techniques
For further information call
us on 01324 719698
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