Training Courses

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Course Description

This training course has been designed for people who wish to improve their ability to deliver effective presentation confidently.  The program will give you individual and general guidelines on all aspects of successful presentations.

The topics below represent a suggested course content. However these can be adapted to meet specific objectives.

Course Contents

• Communication Basics

Looking at simple graphical models of communication and the different variables in each part.  Source-Message-Channel Receiver-Effects and Encoding-Decoding Models of communication

• Audience Analysis

Understanding what you want the audience to get out of the presentation.  Looking at all kinds of demographic and psychological differences.  Understanding your audience and understanding how they see you.  Understanding the speaker "source credibility".  Choice of media and audience driven media selection and emphasis

• Planning Purposeful Presentations

The elements of types of presentations to achieve specific goals.  Whether the goal is to inform, to request, to persuade or to build relationships this affects the detail, the tone, the timing and the delivery.  When the purpose is to inform you can be delivering different types of news, for example, good, bad or technical information

• Using Visual Aids and Multimedia

Knowing what visual aids and media are appropriate for what situation and how they aid learning and memory.  Using visuals for yourself.  How to organise a presentation, using cards or notes etc.  How presentations evolve like writing an essay and not always in order

• Confidence

Understanding who you are what you bring.  Believing that you can bring value to the presentation.  Encouraging self-talk, researching the topic, discovering audience expectations, being relaxed

• Body Language and Nonverbal Communication

Getting the right perspective on the awareness, use and interpretation of body language, without becoming oversensitive.  The dominant effect of nonverbal communication.  Face, Posture, Gestures, Tone, Touch, Dress, Timing and Personal Space

• Audience Involvement

Involves using questions and open discussion or debate.  Striking a balance with different audiences

• Additional Content

Researching quotes and relevant research or writing, use of a reference library and the Internet.  Using humour and anecdotes

• Measuring

Piloting, measuring and improving.  Various feedback processes.  Sensing, surveying and honest feedback from trusted advocates