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Telephone
Selling Techniques |
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Duration: 2 Days
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Course Description
This is a one to two day
training course designed to help people acquire and improve
the knowledge and skills needed to become professional and
successful at telephone selling. The course consists of
information and activities designed to work through as a group
at a steady comfortable pace, which allows trainees to absorb
and understand the information presented.
The
topics below represent a suggested course content.
However these can be adapted to meet specific objectives.
Course
Contents
- Introduction - What are you Selling?
- Planning your Day to Maximise Sales
- Keeping Accurate Records
- Planning Your Marketing Campaign
- Getting through to the Buyer, Getting the Time Right
- How to Talk on the Telephone
- Opening the Call
- Creating a Good Relationship
- Selling the Benefits, Selling
Checklists
- Objections
- Buying Signals
- Closing/Ending the Call
For further information call
us on 01324 719698
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